Route routine steps with validation fallback
JSON field extraction and short summaries of retrieved facts moved to Claude Haiku 4.5. Routing is deterministic, based on step type and document size. It does not add a paid model call to classify the task. Other steps use Claude Sonnet 4.6.
If schema validation fails or a business invariant is violated, the step falls back to Sonnet 4.6. Access controls and confirmation requirements for sensitive CRM actions are the same for both models.
| Call measure | Before | After |
|---|---|---|
| Incoming tasks | 485,000 | 485,000 |
| All LLM calls, including retries and fallbacks | 1,183,400 | 979,700 |
| Sonnet 4.6 calls | 1,183,400 | 785,700 |
| Haiku 4.5 calls | 0 | 194,000 |
| Calls per incoming task, rounded | 2.44 | 2.02 |
Haiku counts include attempts followed by fallback. They do not reveal the fallback rate or the number of unique tasks handled entirely by Haiku.
Interpreting the API total
The diagram compares total model API spending across the combined intervention. Checkpoint reuse and context changes also affect that total. It is not an isolated measurement of routing savings.
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